Amatara Welleisure Resort

The hotel is very clean, quiet and great views.

The staff at the restaurants weren't very attentive. The staff that cleans the rooms were very disorganized and had no set schedule of cleaning my room. I would go out for the morning and early afternoon. When I got back my room still hadn't been serv

Boutique character

Food got worse and pricier compared to two years ago.

Pretty much everything

Scent cause by local sewer system was the worst part

No service, everithing wrong

Hotel location is nice and amazing and facilities was amazing, all staffs were friendly and supportive, our room was clean and amazing with a nice view of trees and sea, breakfast high quality and likely, swimming pool clean and amazing, hotel private beach was not good but it was not a big issue

It's the perfect place for a peaceful retreat! Our room was very comfortable, the amenities included daily soft drinks and snacks (loved the truffle chips). We tried all the restaurants, food and service were great! The staff is supportive and friendly. It's a great option to disconnect, recharge and enjoy the beautiful views.

NA

-I took the ocean Villa-The privacy of the pool -The big size of the villa -The room was very clean that no insects or mosquitoes and the housekeeping is amazing especially a girl called Pop or Poo I forgot her name. -The golf cart was fast to come when I order it.

-The sun shine comes through the window, so if u like to sleep with darkness it is not the best for u -You can not control the lights inside the there are two option dim or bright so you can’t adjust the lights you want or not

I loved everything about the property. From the exquisite views to the amazing service. It truly felt like a hotel that came out of a movie. It was very peaceful and welcoming and included all the activities that would make someone feel cared for and appreciated during their stay. Nothing beats the coconut water and the swing by Panoa beach.

I have no complains. I feel like it surpassed my expectations and was perhaps one of my favorite parts of my vacation in Phuket.

It has been a wonderful experience with the magnificent view and very friendly staff . Clean sheets, clean towels, clean water.

We loved how relaxing the place was and the main pool. The bed was also very comfortable. The service was always great and welcoming which made the stay feel even better. The staff were very flexible with the food and we could often order dishes from other restaurants at the pool which made it excellent. We're very happy we tried this resort, it was incredibly relaxing being out near the main pool and having the staff always ask if you need anything. Plus the protein shakes at the wellness restaurant were a great touch!

The food was okay across the restaurants and in room dining. Unfortunately because of the location there's not many options outside the resort so you're stuck with resort food. There were also insects in the bathroom and it was a very long journey from the airport and marina (if you're planning to do day trip tours to the islands). But overall we were happy with the stay and enjoyed it. The staff really did make an effort to service every need so while we didn't like the above, it wasn't bad enough to complain about. I would recommend if you're happy to have a relaxing, 'stay at the resort all day' type of vacation.

Landscape from pool

Looks Like a Five-Star Resort, Feels Far From ItAmatara Wellness ResortStayed 6 nights | Couple | Peak season (including Christmas)We stayed at Amatara for six nights during peak season, including Christmas. While the resort is visually attractive, the overall experience did not meet five-star standards.The room showed clear signs of poor maintenance: visible wear and tear, exposed electrical outlets, and very noisy air-conditioning units that affected sleep quality.The staff is polite, but there is a clear lack of manpower. Reception often seemed to be managed by a single person handling everything. There is no dedicated concierge service, and information we received regarding an expensive tour we booked was misleading and conflicting, which was very disappointing.Breakfast service was disorganized: no host, no clear seating process, and no explanation of the format. It was unclear where to order coffee, and when ordered, it arrived cold twice. Only on the third attempt was it acceptable. Being told the coffee machine was broken is not reasonable for a hotel of this category.The pool is beautiful, but there are far too few loungers for the number of guests, creating a constant lack of seating. Public areas look nice but feel empty and lifeless no music, no active bar, and no atmosphere. Even on Christmas Eve, the festive feeling was almost nonexistent.The resort is very remote, with little access to restaurants or activities outside the hotel. Despite this, the hotel offers only two restaurants (one for breakfast), both with average and uninspiring menus.Housekeeping was inconsistent: the minibar was not replenished unless requested (despite being stated policy), bathrobes were removed daily but not replaced, and cleaning often arrived very early in the morning despite repeated requests for later service. Bathroom cleanliness was below expectations.On the night before departure, our room key stopped working.

The privacy of the pool villa, the food was delicious, the golf cart was quick. All the employees were responsible and helpful.

Actually nothing, everything was amazing

Really enjoyed the morning Yoga class on my birthday, exceptional dining, wonderful rooms and waking up to birds and immersive nature in the am.

A little far to get to but was worth it

The wellness center was excellent and exceeded my expectations. The staff were well trained and super friendly. The location is stellar with amazing views. The room was spacious and well designed.

This is am outstanding 4 Star hotel, but since it's billed as 5 Star, I was consistently disappointed. There was no hand wash at the sinks and when I asked for some, it came after 3 calls. I asked for a sanitary napkin and they told me to order them from Grab. The food was mediocre and the sprawling facility so huge that golf cart are needed but not always available. Guests with mobility issues would find this a huge challenge.The staff and overall experience is lacking for a 5 star hotel. Little personalized touches and service common with the expectations of 5 star is simply missing.

The whole experience was great, we pick this hotel to do our wedding and have honeymoon, and I couldn’t be more happier with overall experience and customer service from absolutely everyone. The villa that we stayed i. was amazing, very specious and bright, perfect placement for the huge bathtub to watch the sea, as well as privacy feeling in the pool are outside.The resort itself just beautiful, and easily accessible everywhere either by request of buggy service or walking.

Location of the property was very calm and beautiful. Service was top notch. Going around the property on the buggy was really helpful during our stay.

Food was expensive for the quality and quantity provided! More options can be provided at a better price. Other than that everything else was very well organised.

Great staff, everyone was so kind and gracious.Food was great, breakfast and pool bar restaurant.Our son needed medicine and the hotel nurse and staff spoke to the pharmacy and arranged for it sent to be sent to us to the hotel.

Everything! The location and the views, the staff is amazing. Feels very luxurious. They thought about every detail to make us as comfortable as possible.

Maybe a bit old but very clean.

Everything about this property from check in to check out was phenomenal!!! The rooms are clean, the staff is helpful and kind, the food was amazing. Having access to the private beach is an added bonus!

its a bit far from the city centre, but that is its beauty. we booked bay view suites and they were amazing. Even the food and hospitality was amazing.

I liked everything.